Camp Immokalee Refund & Cancellation Policy

Clear, fair, and designed to support families while keeping camp strong.

We know plans change: kids get sick, schedules shift, and life happens. Our refund and cancellation policies are built to balance flexibility for families with the commitments we make to our staff, program partners, and vendors.

This page explains what’s refundable, what can be credited, and how to make changes to your camper’s registration.

The below applies to overnight camp (both seasonal and summer programs). Day Camp information is in a separate section at the bottom of the page.

Deposits

Deposits are non-refundable and non-transferable.
Your camper’s spot is not secured until the deposit is paid.

Cancellations & Refunds

If you cancel 14+ days before your session

Everything except the deposit is refundable.
You may also choose to take a credit toward another 2026 Camp Immokalee program.

If you cancel within 14 days of your session

No refund or credit is available.
You may switch into another open session (if space allows), but the deposit will not transfer.

No-Shows

No refund or credit will be given if a camper does not arrive for their session.

Early Pick-Up / Leaving Camp Early

No refund or credit is given for missed days due to homesickness, behavior removal, or voluntary early pick-up.

Medical or Emergency Exceptions

We know unexpected things happen.

If your camper is unable to attend due to a documented medical emergency or family emergency, please email us as soon as possible. We may be able to offer a refund, partial refund, or credit toward another program.

These are not guaranteed and are reviewed on a case-by-case basis.

Program-Specific Add-Ons

Stayovers

Stayover fees are refundable 14+ days before the stayover date.
Within 14 days, stayover fees are non-refundable.

Camp Store Balances

Camp store balances roll forward until the end of Summer 2026 (for off-season programs, until May).
At the end of summer, any unused balance goes toward supporting the camp experience for all campers.
Store balances are not refundable.

Camp Extras (Horseback, Ranch, Adventure Elements, etc.)

Extras are refundable 2 days before your session.
Within 2 days, camp extras are non-refundable due to staffing and vendor commitments.

Day Camp Refund & Cancellation Policy

Day Camp has its own structure and pricing, so its refund rules are slightly different from Overnight Camp. If your camper is registered for Day Camp, please review this section carefully.

Day Camp Deposits

Each week requires a $25 non-refundable deposit.
This deposit holds your child’s spot and applies toward your total.

Payment Deadline

The remaining balance is due the Wednesday before your camper’s Day Camp week begins. This allows us to finalize staffing and supply counts before the week starts.

Cancellations

Because balances are due the Wednesday prior, our cancellation window is tight:

Before the Wednesday payment deadline:
You may cancel and receive a refund of all fees except the $25 deposit.
After the Wednesday payment deadline:
Day Camp fees become non-refundable and non-creditable, as staffing and program costs are already committed.
- (If space allows, we may be able to transfer you to another Day Camp week — just reach out and we’ll do our best.)

No-Shows & Early Pick-Up

No refund or credit is given if a camper misses days or leaves early.
- If your camper becomes sick mid-week, email us — we’ll talk through options and see what’s possible.

Day Camp Policies That Match Overnight Camp

To keep things consistent for families, the following overnight camp rules also apply to Day Camp:

Camp store balances roll forward within the summer and are not refundable.
Medical/emergency exception requests are reviewed case-by-case.
All cancellation/change requests must be emailed to cimmokalee@fcymca.org.

Financial Assistance & Discounts

Financial Assistance Awards

FA awards adjust your balance but do not change refund rules.

Multi-Week Discount

If a cancellation reduces your enrollment below 4 total weeks, the multi-week discount is removed from remaining sessions.

Military Discounts

Sessions using military pricing follow the same refund rules as standard weeks.

Weather or Camp-Initiated Closures

If Camp Immokalee must cancel a program due to severe weather, facility issues, or an unexpected operational emergency, families will receive:

A full credit to a future 2026 program, or
A full refund, if you prefer

We’ll communicate quickly and clearly if a situation like this arises.

How to Request a Cancellation or Change

Please email cimmokalee@fcymca.org with:

Your camper’s name
Session
Whether you’re requesting a cancellation, transfer, or emergency review

We’ll take care of the rest.