Refund Policy

At YMCA Camp Immokalee, we understand that circumstances can change. Our refund policy is designed to be fair to families while ensuring Camp Immokalee’s ability to plan and operate effectively.

See the following policies below:

  • Summer Overnight Camp
  • Summer Day Camp
  • Camp Extras
  • Seasonal Overnight Programs
  • Seasonal Day Camp Programs
  • Adventure Programs

Summer Overnight Camp

Why This Policy Matters

Our refund policy is designed to balance the needs of families with the operational requirements of running a safe, high-quality camp experience. Camp Immokalee begins preparing for each summer months in advance, including hiring staff, purchasing supplies, and planning programs. The non-refundable deposit and tiered refund schedule allow us to commit resources confidently, ensuring we’re fully prepared to give your child an amazing camp experience. By adhering to this policy, you’re helping us maintain the staffing, facilities, and programs that make Camp Immokalee special, while we still strive to accommodate families facing unexpected circumstances.

Registration and Deposit

  • A non-refundable deposit of $150 is required at the time of registration to secure your child’s spot.
  • The deposit is applied to the total camp fee.

Refund Schedule

  • More than 60 days before camp start (before April 2):
    • Full refund of any paid fees, minus the $150 non-refundable deposit.
  • 30-60 days before camp start (April 2 – May 2):
    • 50% refund of any paid fees, minus the $150 non-refundable deposit.
  • 15-29 days before camp start (May 3 – May 17):
    • 25% refund of any paid fees, minus the $150 non-refundable deposit.
  • 14 days or less before camp start (May 18 onwards):
    • No refunds will be issued, except in special circumstances (see below).

Special Circumstances

We recognize that unexpected situations may arise. In the following cases, we will offer a full refund (including the deposit) or the option to transfer to another session, if available:

  1. Medical issues or emergencies (with doctor’s note)
  2. Family emergencies (e.g., death in the immediate family)
  3. Camp cancellation by YMCA Camp Immokalee

Prorated Refunds

If a camper must leave early due to illness, injury, or family emergency, a prorated refund may be issued for the unused portion of the camp session, at the discretion of the Camp Director.

Transfer Policy

Transfers to a different camp session are allowed at no additional cost, subject to availability.

Payment Plans

We offer payment plans to help families manage the cost of camp. If a camper withdraws from a session, any refund will be calculated based on the total amount due, not the amount paid to date.

How to Request a Refund

To request a refund, please contact our camp office in writing at cimmokalee@fcymca.org. Please include your camper’s name, session dates, and reason for the refund request.

We aim to process all refund requests within a week of receipt.

Summer Day Camp Refund Policy

We understand that plans sometimes change, and we strive to accommodate families while ensuring proper planning for our programs. Please review our summer day camp refund policy below:

  • Deposits: A non-refundable, non-transferable deposit ($25 per camper per week) is required to reserve your camper’s spot.
  • Payment Deadlines: Full payment is due by the Wednesday prior to the session’s start date. If full payment is not received by this deadline, your camper’s spot may be forfeited.
  • Refund Requests: Requests for refunds of payments (excluding deposits) must be submitted in writing by Friday prior to the start of a session. Refund requests can be emailed to cimmokalee@fcymca.org.
  • Cancellations: Refunds will not be granted once the session begins, except in the case of a documented medical emergency.
  • Camp-Initiated Cancellations: If YMCA Camp Immokalee must cancel a session, all payments, including deposits, will be refunded in full.

Camp Extras

Camp Extras are an exciting way to customize your camper’s experience and add even more adventure to their time at YMCA Camp Immokalee. Please note:

  • Camp Extras are refundable only if Camp Immokalee cancels the activity.
  • No refunds will be given if your camper decides not to participate after arriving at camp.
  • By signing up for Camp Extras, you acknowledge that your camper may miss out on other scheduled camp activities during their chosen session.

We strive to make every moment of camp unforgettable, and Camp Extras are a fantastic way to make the experience truly unique!

Seasonal Overnight Camp Refund Policy

Seasonal overnight camps are a great way to experience Camp Immokalee’s magic. While we strive to be flexible, planning ahead is essential. Please review our refund policy below:

  • Deposits: A non-refundable, non-transferable deposit is required to secure your camper’s spot. This deposit varies by program — please check your specific program for the correct amount.
  • Payment Deadlines: Full payment is due two weeks prior to the camp start date. If payment is not received by this date, your camper’s registration may be canceled, and the spot may be offered to another family.
  • Refund Requests: Requests for refunds of payments (excluding deposits) must be submitted in writing at least one week prior to the camp start date. Refund requests can be emailed to cimmokalee@fcymca.org.
  • Cancellations: Refunds will not be granted less than one week before camp begins or after the session has started, except in the case of a documented medical emergency.
  • Camp-Initiated Cancellations: If YMCA Camp Immokalee must cancel a session, all payments, including deposits, will be refunded in full.

Seasonal Day Camp Refund Policy

At YMCA Camp Immokalee, we plan our seasonal day camps with care, keeping families’ needs in mind. Please review our refund policy below:

  • Deposits: A non-refundable, non-transferable deposit is required to hold your camper’s spot.
  • Payment Deadlines: Full payment is due by the Wednesday prior to the session start date. If payment is not received by this deadline, your camper’s registration may be canceled, and the spot may be offered to another family.
  • Refund Requests: Requests for refunds of payments (excluding deposits) must be submitted in writing by Friday prior to the start of a session. Refund requests can be emailed to cimmokalee@fcymca.org.
  • Cancellations: Refunds will not be granted after the session begins, except in the case of a documented medical emergency.
  • Camp-Initiated Cancellations: If YMCA Camp Immokalee must cancel a session, all payments, including deposits, will be refunded in full.

Adventure Programs Refund Policy

At YMCA Camp Immokalee, we strive to provide safe and enjoyable experiences for all participants in our Adventure Programs. To ensure fairness and transparency, please review our refund policy below:

  • Registration Fees (Adventure Programs):
    Registration fees for Adventure Programs are non-refundable under any circumstances. This policy ensures we can secure the resources and staffing needed for these specialized activities.
  • Longhouse Weekends Refund Policy:
    • No deposit is required to secure your spot.
    • Refund requests for Longhouse Weekends must be submitted in writing at least one week before the program start date. Requests can be emailed to cimmokalee@fcymca.org.
    • Refunds will not be granted for cancellations made less than one week before the program or after the program has begun, except in the case of a documented medical emergency.
  • Dismissals During Programs:
    If a participant is asked to leave a program due to behavioral issues, failure to follow camp rules, or any other reason deemed necessary by camp staff, no refunds will be issued, regardless of payment type.
  • Camp-Initiated Cancellations:
    If YMCA Camp Immokalee must cancel an Adventure Program or Longhouse Weekend, all payments will be refunded in full.

YMCA Camp Immokalee reserves the right to make exceptions to this policy in extraordinary circumstances. All decisions made by camp staff regarding refunds are final.