Refund & Cancellation Policy

Cancel 14 or more days before camp

Everything you’ve paid except your deposit is refundable. As long as there’s space available, you can move your registration to another available session.

Cancel less than 14 days before camp

At this point, payments are nonrefundable and cannot be credited toward a future program. If another session has space, we may be able to move your camper. Reach out and we’ll see what’s possible.

No-shows and leaving early

We do not provide refunds or credits for no-shows or for campers who leave early because of homesickness, behavior, or a family decision to pick them up.

Medical or family emergencies

If a documented medical or family emergency keeps your camper from attending, reach out as soon as you can. We review these situations individually and may be able to offer a refund, partial refund, or credit.

Specialty Camps & Trail Rides

Specialty Camps and Trail Rides are refundable until your camper arrives at camp. Once your camper arrives, they are nonrefundable, even if your camper decides they no longer want to participate.

Not sure whether a Specialty Camp is right for your camper? Explore Specialty Camps & Extras →

Stayovers

Stayovers are always refundable. If your camper is staying for another session but going home between weeks feels like the right choice, we want you to make that decision without worrying about the Stayover fee.

Cancel before the Wednesday payment deadline

Each Day Camp week requires a $25 nonrefundable deposit. If you cancel before the Wednesday payment deadline for your camper’s week, everything except the deposit is refundable.

Cancel after the Wednesday payment deadline

Once the Wednesday payment deadline has passed, Day Camp payments are nonrefundable and cannot be credited toward a future program. If another week has space, we may be able to move your camper. Reach out and we’ll see what’s possible.

We do not provide refunds or credits for missed days or early pick-up.

Your deposit holds your date and is nonrefundable.

If you need to cancel or reschedule:

30 or more days before your arrival: Payments beyond your deposit are refundable. If you’d rather reschedule, we’ll work with you to find another available date.

14–29 days before your arrival: Payments are nonrefundable, but may be transferred to another available date.

Less than 14 days before your arrival: Payments are nonrefundable and cannot be transferred to another date.

Final headcount: Your guaranteed headcount is due 14 days before arrival. After that date, your group will be billed for at least that number of guests, even if fewer people attend.

Weather & emergencies: We know some things are outside anyone’s control. If severe weather, an emergency, or another unexpected situation affects your retreat, contact us. We’ll work through the options available based on the circumstances.