Refund Policy

At YMCA Camp Immokalee, we understand that circumstances can change. Our refund policy is designed to be fair to families while ensuring Camp Immokalee’s ability to plan and operate effectively.

Summer Overnight Camp

Why This Policy Matters

Our refund policy is designed to balance the needs of families with the operational requirements of running a safe, high-quality camp experience. Camp Immokalee begins preparing for each summer months in advance, including hiring staff, purchasing supplies, and planning programs. The non-refundable deposit and tiered refund schedule allow us to commit resources confidently, ensuring we’re fully prepared to give your child an amazing camp experience. By adhering to this policy, you’re helping us maintain the staffing, facilities, and programs that make Camp Immokalee special, while we still strive to accommodate families facing unexpected circumstances.

Registration and Deposit

  • A non-refundable deposit of $150 is required at the time of registration to secure your child’s spot.
  • The deposit is applied to the total camp fee.

Refund Schedule

  • More than 60 days before camp start (before April 2):
    • Full refund of any paid fees, minus the $150 non-refundable deposit.
  • 30-60 days before camp start (April 2 – May 2):
    • 50% refund of any paid fees, minus the $150 non-refundable deposit.
  • 15-29 days before camp start (May 3 – May 17):
    • 25% refund of any paid fees, minus the $150 non-refundable deposit.
  • 14 days or less before camp start (May 18 onwards):
    • No refunds will be issued, except in special circumstances (see below).

Special Circumstances

We recognize that unexpected situations may arise. In the following cases, we will offer a full refund (including the deposit) or the option to transfer to another session, if available:

  1. Medical issues or emergencies (with doctor’s note)
  2. Family emergencies (e.g., death in the immediate family)
  3. Camp cancellation by YMCA Camp Immokalee

Prorated Refunds

If a camper must leave early due to illness, injury, or family emergency, a prorated refund may be issued for the unused portion of the camp session, at the discretion of the Camp Director.

Transfer Policy

  • Transfers to a different camp session are allowed at no additional cost, subject to availability.

Payment Plans

We offer payment plans to help families manage the cost of camp. If a camper withdraws from a session, any refund will be calculated based on the total amount due, not the amount paid to date.

How to Request a Refund

To request a refund, please contact our camp office in writing at cimmokalee@fcymca.org. Please include your camper’s name, session dates, and reason for the refund request.

We aim to process all refund requests within a week of receipt.

YMCA Camp Immokalee reserves the right to make exceptions to this policy in extraordinary circumstances. All decisions made by camp staff regarding refunds are final.